Shipping policy

Shipping Policy

Thank you for your order and for supporting our small business!

We are proud to ship from Canada and currently offer domestic and international shipping through trusted carriers like Canada Post and UPS.

Processing Time

All orders are processed within 3–5 business days after your order is placed. Please note that during high-volume times such as new drops or launches, processing may take a little longer but we’ll always keep you updated.

You will receive an email confirmation with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and the shipping method selected. Estimated delivery times are as follows:

Region	Estimated Delivery
Canada	2–8 business days
U.S.	5–10 business days
International	7–21 business days

Please note that these are estimates only — delivery times may vary based on your location, customs processing, and carrier delays.

Customs, Duties & Taxes (International Orders)

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Stolen Packages

Once your order has been shipped and tracking is provided, we are no longer responsible for the package. If your package is marked as delivered but you didn’t receive it, please contact the carrier directly.

We are not liable for any lost, stolen, or delayed packages once they are in the hands of the shipping provider.

 

Shipping Address Accuracy

Please ensure that your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If you realize there’s a mistake in your shipping info, please contact us ASAP at [info@divineglory.ca] so we can help before your order ships.

🤍 Final Note

We appreciate your patience and support as a growing brand. If you ever have a question about your shipment, feel free to reach out to us at [info@divineglory.ca] — we’re here to help!